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How do I update my billing address or billing email?

Both live in the workspace billing settings.

The billing address is what appears on your invoices. The billing email is where invoices and any billing notifications get sent. Both are separate from the email you use to sign in — useful when accounting needs to receive billing while you log in with a different address.

Update the billing address

  1. Open your workspace settings.

  2. Go to Billing.

  3. Find the billing address fields.

  4. Edit and save.

The new address shows up on the next invoice. Existing invoices keep the address that was set when they were generated.

Update the billing email

  1. Open the billing settings.

  2. Find the Billing email field.

  3. Enter the new address and save.

The next invoice and any billing-related messages will go to the new address.

Why this is separate from your sign-in email

Two common reasons to use a different billing email:

  • You have an accountant or bookkeeper who needs the invoices but doesn't sign in to the app.

  • You use a shared inbox for accounts payable rather than a personal email.

The sign-in email and the billing email don't have to match. Set whichever address makes the most sense for each role.

Where to go next

  • Where can I find my invoices?

  • How do I update my payment method?

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